Tech Mahindra -Voice Process (Work from Home)|Delhi

Job Description:

• Candidate should be Graduate have good typing speed.

• He / she shouuld be quick & Accurate Resolution of customers query as per business guidelines

• Meeting the performance stacks thereby achieving business goals

• Minimizing customer escalations by first attempt resolution within the TAT

• Knowing our products inside and out to effectively answer questions posed by customers

• Ensuring optimum output by attending product & service training sessions

Role: Associate/Senior Associate -(Technical)

Industry Type: IT-Software, Software Services

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Back Office/Web/Transaction Processing

Experience: 0 – 5 years

Location: Delhi NCR, Ghaziabad, NoidaInterested candidates can call for Telephonic Interview

Akanksha: 8279634643

Candidate Profile:

* Candidate with basic knowledge on Service Desk with written and oral communication skills.

* Fluent in English verbal and Nonverbal.

* Excellent telephone skills.

Company Profile:

Tech Mahindra Ltd

Contact Details

Recruiter Name: Akanksha

Telephone: 8279634643